Terms of service

GENERALITIES

Nora Branni Saliner manages this website. Throughout the site, the terms “we”, “us”, and “our” refer to Nora Branni Saliner. Nora Branni Saliner offers this website, including all the information, tools, and services available on this site to you, the user, conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (hereinafter referred to as “Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you declare that you are of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

Violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or affect these Terms.

SECTION 3: ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete, or current. The material presented on this site is for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more recent sources of information. Your reliance on any material on this site is at your own risk.

This site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content of the Service) without notice at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5: PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have done our best to display the colors and images of our products as accurately as possible. We cannot guarantee that the display of any color on your computer monitor will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer of any product or service made on this site is void where prohibited.

Products may exhibit differences between different production batches, which may include variations in stitching, color tones, and hardware or accessories. Stitching may vary in appearance and technique used between different productions. Color tones of products may vary due to factors such as material dyeing and environmental conditions during manufacturing. Hardware and accessories, such as buttons, zippers, and clips, may differ in design or finish between productions. These differences are inherent to the manufacturing process and are not considered product defects. By accepting our terms and conditions of sale, the customer acknowledges and accepts that such variations may occur and do not constitute grounds for returns or refunds.

We do not guarantee that the quality of any product, service, information, or other material you have purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place in our store. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, the same credit card, or orders that use the same billing or shipping address. If we make a change or cancel an order, we will attempt to notify you via the email or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors at our sole discretion.

You agree to provide complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

For more information, please refer to our Return Policy.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor, have no control over, and do not contribute to.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind, and without any endorsement. We will have no liability arising from or relating to your use of optional third-party tools.

Any use you make of the optional tools offered through the site is at your own risk, and you should ensure that you are familiar with and approve the terms under which the relevant third-party providers offer such tools.

We may also, in the future, offer new services or features through the website (including the launch of new tools and resources). These new features or services will also be subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS

Some content, products, and services available through our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any damage or harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review carefully the third parties’ policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to those third parties.

SECTION 9: USER COMMENTS, FEEDBACK, AND OTHER COMMUNICATIONS

If, at our request, you send certain specific submissions (for example, entries in a contest) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively referred to as “comments”), you agree that we may, at any time, without restriction: edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you send us. We have no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is illegal, offensive, threatening, defamatory, obscene, or objectionable, or that infringes any party’s intellectual property or these Terms of Service.

You agree that your comments will not infringe any third-party rights, including copyright, trademark, privacy, personality, or other personal or property rights. You also agree that your comments will not contain material that is defamatory, illegal, abusive, or obscene, or that will contain any viruses or other harmful software that may affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or deceive us or third parties regarding the origin of the comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10: PERSONAL INFORMATION

The submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11: ERRORS, INACCURACIES, AND OMISSIONS

There may be information on our site or in the Service that occasionally contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or to cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (even after you have submitted your order).

We have no obligation to update, modify, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12: PROHIBITED USES

In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content (a) for any illegal purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) to send false or misleading information; (g) to upload or transmit viruses or any other harmful code that may affect the functionality of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to send spam, phishing, pharming, pretexting, spidering, tracking, or extracting; (j) for any obscene or immoral purpose; or (k) to interfere with or evade the security features of the Service or any related website, or other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.

SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.

You expressly agree that your use of the service or your inability to use it is at your own risk. The service and all products and services delivered to you through the service (unless otherwise specified by us) are provided “as is” and “as available” for your use, without any representation, warranty, or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We are not responsible for breakages, damages from misuse, or excessive force on our products. It is the customer’s responsibility to review the product thoroughly before daily use.

In no case shall Nora Branni Saliner, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation; loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the services or any product purchased through the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or made available through the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

SECTION 14: INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nora Branni Saliner and our parent, subsidiaries, affiliates, associates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney fees, made by any third party due to your violation of these Terms of Service or the documents they incorporate by reference, or arising from your violation of any law or the rights of a third party.

SECTION 15: SEVERABILITY

If any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision shall, nevertheless, be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, without affecting the validity and enforceability of the remaining provisions.

SECTION 16: TERMINATION

The obligations and responsibilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless you or we terminate them. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If, in our judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination; and/or we may deny you access to our Services (or any part thereof).

SECTION 17: ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules that we have published on this site or in relation to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including without limitation, any previous versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18: GOVERNING LAW

These Terms of Service and any agreements by which we provide you Services shall be governed by and construed in accordance with the laws of Passeig Valldaura 172, Local Branni Pets, Barcelona, B, 08042, Spain.

SECTION 19: CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of our website or the Service or access to any of these following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21: PROMOTIONS AND GIFTS

At Branni Pets, we offer various promotions and special gifts, including the complimentary dog tag included with the purchase of a Kit. Below are the terms and conditions related to our promotions:

1. Complimentary Dog Tag with the Kit: The dog tag is a gift included with the purchase of a product Kit. If the customer decides to return the Kit, the full cost of the dog tag will be deducted from the refund unless the dog tag is returned along with the other items in the Kit.
   
2. Conditions for Other Promotions: Additional promotions, discounts, or special offers may be subject to specific terms and conditions, which will be detailed in the respective offer. These promotions cannot be combined unless otherwise specified.
   
3. We reserve the right to modify or cancel any promotion at any time without prior notice, subject to applicable laws and regulations.
   

If you have any questions about the terms and conditions of our promotions, feel free to contact us.

SECTION 21: CONTACT INFORMATION

Questions about the Terms of Service should be sent to hello@brannipets.com.