Round Personalised Dog Tag
Shop with confidence knowing you're protected if something goes wrong with your order.
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What's Covered
Free returns
Changed your mind? Send eligible items back at no cost.
Damaged
The product arrived damaged or broken.
Not delivered
The package was lost in transit or never arrived.
Branni Pets Cover is available as an optional add-on at checkout and applies to the order it is added to.
That your dog wears identification is (almost) mandatory. It is extremely important that, in the event that your furry friend gets lost, anyone who finds him can call you and let you know that he is finally safe and out of danger.
Our customizable badge is a must have essential in your daily life. Made of zamak with gold plating, it is the perfect detail that was missing from your favorite accessory.
IMPORTANT: medals with personalization CANNOT be returned.
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Our products are covered by the Spanish warranty, which offers 3 years of coverage as long as the defect is manufacturing-related.
We are not responsible for breakages or damages caused by misuse or excessive force applied to our products.
It is the customer's responsibility to carefully inspect the product before daily use and ensure that the item purchased from our store is suitable for their dog and its intended use.
The warranty does not cover damage caused by wear and tear or other factors unrelated to the product's quality.
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You have 30 days from receiving your order to request a return or exchange.
If you need to arrange a return or exchange, you can find all the information and access the relevant process on our Returns & Exchanges page.
Products must be unused, in perfect condition and returned with their original tags attached in order to be eligible for a return or exchange.
If the requested size or variant is unavailable and the product belongs to a current collection, we may be able to offer it as a made-to-order item. In this case, we’ll reserve your exchange and make the product especially for you, with an estimated production time of 3 to 4 weeks.
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You can check the correct size for your dog in the size guide for each product.
Check our Size Guide for more details, and if you still have any questions, write to us at hello@brannipets.com.
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Delivery times depend on the destination. Orders to mainland Spain and the Balearic Islands are typically delivered within 2 to 3 working days.
For the rest of Europe and worldwide, delivery times vary depending on the shipping service selected.
Both domestic and international orders are processed and dispatched on the next working day.
Please note that delivery times may be affected by circumstances beyond Branni Pets’ control.
Made in Italy, by us, in our home
All Branni Pets accessories are handmade with premium materials and exceptional attention to every detail, reflecting our Italian artisanal tradition. We design to enhance the beauty, elegance, and lifestyle you share with your dog, turning every walk into an extraordinary moment.
